hbh99 Responsible Gaming —
Your safety is our commitment
hbh99 believes entertainment should be enjoyable, not stressful. Use our responsible gaming tools to play in a safe and balanced way — for players aged 21 and above only.
Our Protection Tools
Deposit Limit
Set a maximum amount for how much you deposit each day, week, or month. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour waiting period. This is the most effective way to keep your spending under control.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, the platform will automatically alert you and help you end the session. This feature is very useful for avoiding the habit of playing for extended periods.
Time-Out
If you feel you need a break, use the time-out feature to temporarily suspend your account for anywhere from 24 hours up to a maximum of 6 weeks. During this period, no login or transactions will be possible.
Self-Exclusion
If you feel gambling is getting out of your control, use the self-exclusion option. This allows you to close your account for a minimum of 6 months or permanently. Simply inform our support team via live chat and it will take effect immediately.
Bet / Loss Limit
Decide in advance the maximum total amount you are willing to bet or lose within a given period. Once the limit is reached, no further betting will be possible — this keeps losses at a controlled level.
24/7 Bengali Support
Our support team is always ready for any questions or concerns about responsible gaming. Chat in Bengali via live chat at any time of the day or night. Your privacy is fully protected.
For players aged 21 and above only
hbh99 complies with Bangladesh law and responsible gaming principles. This platform is intended for adults aged 21 and above only. Opening an account for minors is completely prohibited. We verify age at registration and reserve the right to request additional verification in cases of doubt.
Signs of Problem Gambling
Gambling is for entertainment — but sometimes it can get out of control. Be alert if you notice any of the following signs in yourself or someone you know:
Warning Signs
- Repeatedly placing larger bets in an attempt to recover losses.
- Repeatedly failing to cut down or stop gambling.
- Hiding the extent of your gambling from family or friends, or lying about it.
- Spending money meant for bills, rent, or family needs on gambling.
- Feeling restless, irritable, or anxious when not gambling.
- Spending time gambling at the expense of work, studies, or relationships.
- Borrowing money or selling assets to fund gambling.
If you notice even one of the above signs in yourself, contact us via live chat without delay or email [email protected].
How to Set Limits
Log in to your account
Log in to your account at hbh99 and click on your profile icon in the top right corner.
Open the "Responsible Gaming" settings
From the profile menu, select the "Responsible Gaming" option.
Choose the limit you want
Select whichever option you need — deposit limit, session time, bet limit, or time-out — and set the amount or duration.
Confirm
Once you confirm the limit, it takes effect immediately. Lowering a limit applies right away; increasing one requires a 24-hour waiting period.
Contact support if you need help
For major steps such as self-exclusion, get help directly from our team via 24/7 live chat — speak to us in Bengali.
Our commitment to you
hbh99 always believes that entertainment should have its limits. Through SSL encryption, fair play principles, and responsible gaming tools, we are committed to keeping every player's experience safe. Play — but within your means.
- Minimum deposit of just ৳300 — no overspending
- Minimum withdrawal ৳800, usually processed within 15 minutes to 2 hours
- 24/7 live chat support in Bengali
- Self-exclusion, time-out, and deposit limits are free of charge
If you need help, contact us now
24/7 Live Support — in Bengali
If you have any concerns about gambling, need help setting limits, or want to self-exclude — reach out via live chat at any time.
To contact us by email: [email protected]
Our team is available at all times according to BST (UTC+6) — day or night.