hbh99 Terms and Conditions

1 Introduction and Applicability

Welcome to hbh99. These terms and conditions ("Terms") apply to the hbh99 platform and all related services. By browsing our website, opening an account, or using any of our services, you agree to fully comply with these terms and conditions.

If you disagree with any part of these terms, please refrain from using our platform. hbh99 reserves the right to change or amend these terms at any time. Any changes will be published on the website on the date they take effect.

These terms and conditions are written in Bengali and apply to users residing in Bangladesh. hbh99 operates on a secure, SSL-encrypted platform.

2 Eligibility and Age Requirements

To use hbh99 services, you must meet the following eligibility requirements:

• You must be at least 21 years old (for those aged 21 and above only).
• You must be a resident of a jurisdiction where online gaming and betting is legal.
• Only one account per person is allowed in your own name. Multiple accounts are strictly prohibited.
• You may not register if you are subject to any active ban or restriction.
• All information you provide must be truthful, accurate, and complete.

hbh99 reserves the right to verify age and identity at any time. Withdrawals may be held until verification is complete.

3 Account Registration and Security

3.1 Registration Process

To open an account with hbh99, you must provide accurate personal information. Providing false information during registration may result in account termination and forfeiture of any deposited funds.

3.2 Password and Security

It is your responsibility to keep your account login details confidential. Allowing anyone else to use your account is prohibited. If you suspect unauthorized access to your account, notify our support team immediately.

3.3 Identity Verification (KYC)

In the interest of secure transactions, hbh99 may request a national identity card or other documents when necessary. Failure to complete verification may result in the account being temporarily suspended.

4 Deposit and Withdrawal Policy

4.1 Deposit Terms

The minimum deposit amount at hbh99 is ৳300 (per payment method). Accepted payment methods are: bKash, Nagad, Rocket, Upay, and Bank Transfer. Deposits are generally credited to your account instantly.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals can only be made via the same method used for the deposit, unless otherwise approved by hbh99.

4.3 Transaction Restrictions

• Deposits or withdrawals from third-party accounts are not accepted.
• hbh99 may place a hold on withdrawals in cases of suspicious transactions.
• If money laundering or fraud is suspected, the account will be closed immediately.

5 Bonus and Promotion Policy

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳8,000. To cash out this bonus, a 25x wagering requirement on the total of the bonus and deposit must be completed.

5.2 General Bonus Terms

• Each promotion has its own validity period and conditions, which will be stated on the relevant offer page.
• Claiming bonuses using multiple accounts or devices is prohibited.
• If bonus abuse is found, the bonus will be deducted from the account.
• Each bonus offer applies once per account only.
• hbh99 reserves the right to change or cancel any promotion.

5.3 VIP Program

The hbh99 VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with weekly cashback benefits, and users have the opportunity to move to a higher tier based on their activity and consistency.

6 Fair Play Policy and Prohibited Activities

hbh99 believes in fair play. The following activities are strictly prohibited and may result in account termination and balance forfeiture:

• Using software bots, auto-clickers, or any automated method.
• Exploiting game bugs or technical issues for personal gain.
• Any form of collusion or coordinating with other players to cheat.
• Money laundering or illegal financial transactions.
• Attempting to undermine the platform's security systems.
• Collecting or misusing other users' personal information.

Our systems are secured through encrypted technology. All games are operated in accordance with fair play principles.

7 Betting and Gaming Rules

7.1 Bet Validity

Once confirmed, a bet cannot be changed or cancelled. If a bet remains incomplete due to a technical issue, hbh99 reserves the right to cancel that bet and return the staked amount.

7.2 Event Cancellation

If a cricket match, tournament, or other event is cancelled, the related bet will be voided and the stake will be returned. The official result will be considered final for the purpose of determining outcomes.

7.3 Bet Limits

hbh99 reserves the right to set minimum and maximum bet limits. These limits may vary by game and category and may change at any time.

8 Responsible Gaming

hbh99 believes in responsible gaming. We care about the mental and financial well-being of our users. The following tools are available for your benefit:

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can choose to close your account for a set period of time.
• Reality Check: You will be informed about the duration of your gaming session.

Gambling can be addictive. If you feel your gaming habits are getting out of control, please seek expert advice or visit our responsible gaming page.

9 Privacy and Data Protection

hbh99 is committed to protecting your personal information. SSL encryption technology is used on our platform. To learn in detail about how your information is collected, used, and kept secure, please read our privacy policy.

• Your personal information is not sold to third parties.
• Information may be shared when required by legal obligations or fraud investigations.
• You have the right to request correction or deletion of your information.

10 Intellectual Property

All content on the hbh99 website — logos, designs, text, graphics, software, and other materials — is the intellectual property of hbh99. Reproducing, distributing, or commercially using these materials without prior written permission is strictly prohibited.

Game providers — such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe — retain ownership of their respective intellectual property.

11 Limitation of Liability

To the maximum extent permitted by law, hbh99 is not responsible for:

• Losses caused by technical issues, server outages, or internet connectivity problems.
• Losses or damages resulting from third-party actions.
• Consequences arising from the user's own negligence or breach of these terms.
• Losses due to hacking or unauthorized account access where the user's carelessness was a contributing factor.

hbh99 always strives for fair play and reliable service. Should any issue arise, our support team is always ready to help.

12 Account Closure and Termination

12.1 Closure by User

You may request to close your account at any time via live chat. It is important to withdraw any outstanding balance before closing the account.

12.2 Termination by hbh99

hbh99 reserves the right to terminate an account in the following cases:

• If evidence of a breach of terms or fraud is found.
• If evidence of operating multiple accounts is found.
• If registration was completed using false information.
• If involvement in prohibited activities is found.

13 Dispute Resolution

If you have an objection or complaint, please first contact our 24/7 live chat support or reach us by email. We will work to resolve your issue as quickly as possible.

We aim to provide a resolution within 14 business days from the date the complaint is submitted. Our decision will be considered final, though your independent rights under applicable law remain unaffected.

Contact us for any matter: [email protected]

14 Changes and Updates

hbh99 reserves the right to update these terms and conditions at any time. For significant changes, users will be notified at their registered email address. Continued use of the platform after any changes will be considered acceptance of the new terms.

The latest terms will always be available on this page. We recommend visiting this page regularly.

15 Contact

If you have any questions or comments about these terms, please contact us:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali
• Email: [email protected]
• Response Time: Always available (BST, UTC+6)

Thank you for reading these terms and conditions. We hope your experience at hbh99 is safe, enjoyable, and responsible.